Nell is the relationship keeper, a maître d' for 22 years on Cornelia Street. Keeping a network warm by hand means remembering, unprompted, who you last spoke to months ago and finding something true to say. Nobody does it, so good relationships die of drift. Every morning a rule-based program computes who has gone 90 days without contact from real sent email and texts. Nell picks the handful most worth reaching this week, finds a current reason, and drafts a short note in the channel the relationship already lives in. A person reads it, tweaks it, and sends.
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